Shipping Questions

Can I place an order to be shipped at a later date?

You can pre-order/hold your order by contacting your local Peterbrooke store and have it shipped, delivered or picked up on a particular date. A Payment will be required to hold the order.

Not at this time.

Peterbrooke ships via UPS. Any orders placed by 2pm EST will go out the same day. Note: UPS does not ship to APO's or PO Boxes. Any orders after 2pm EST will be shipped the next business day. Same day local deliveries are for the Jacksonville, Florida area only.

Any items can be purchased and picked up at one of our locations. Please contact your local Peterbrooke for further assistance.

Product Questions

What is UTZ certification?

UTZ stands for sustainable farming of cocoa with better opportunities for farmers, their families and our planet. The UTZ program enables farmers to learn better farming methods to increase yields for cocoa, help improve working conditions and to help take better care of the environment. Peterbrooke Chocolatier is one of the early adopters of this program in the United States. Learn more at

We offer custom chocolate molds for any occasion! We also offer custom logo chocolate bars and custom chocolate baskets. Please contact your local Peterbrooke Shop to see how we can help you create unique items just for you.

The chocolate ships from our chocolate factory in Jacksonville, Florida.

Store all chocolate in a cool dry area. Keep away from sunlight. Although not recommended, solid chocolate can be frozen for up to 6 months.

Milk chocolate – Contains dairy.
Dark chocolate – Less than half of 1% is dairy
72% – No dairy

The chocolate itself does not contain nuts, however, ALL product produced is manufactured in a facility that uses nut products.

Plain chocolate is gluten free. Any cookies or pretzels dipped in chocolate may contain gluten.

Questions About Peterbrooke Chocolatier

How long has Peterbrooke been in business?

Peterbrooke has been making handmade, hand-dipped chocolate products since 1983! Now we have multiple locations throughout the Northeast.

We do both! We offer birthday parties, ladies night, corporate events and more. Each store can provide you with details to plan your special event.

We also offer Peterbrooke party catering. Trays, custom baskets and more in our milk, dark, or white chocolate. Ask about our strawberry trees!

See our Catering & Parties page for more information, or contact your local store.

See our online job listings here.

You're also welcome to visit or call your local Peterbrooke Chocolatier and ask to speak to a store manager.