Your Questions, Answered.
We know that considering a franchise investment comes with a lot of questions—and we're here to answer them. Below are some of the most common questions prospective franchisees ask about joining the Peterbrooke Chocolatier® family.
How much does it cost to open a Peterbrooke franchise?
The total investment typically ranges from $298,200 to $444,350, depending on location, size, and other factors. This includes the franchise fee ($25,000), buildout, equipment, training, and initial inventory. Full financial details are outlined in our Franchise Disclosure Document (FDD).
What is the franchise fee?
A The initial franchise fee is $25,000 and provides access to our brand, support systems, training programs, and ongoing operational guidance.
What kind of training and support will I receive?
All franchisees attend a comprehensive training program at our Jacksonville headquarters. You'll learn about chocolate production, store operations, inventory management, staffing, marketing, and customer service. We also provide on-site support for your grand opening and ongoing coaching throughout your ownership.
Do I need to have food or retail experience?
No prior chocolate, food, or retail experience is required. Although not required, we do prefer some retail or hospitality experience. We provide all the training you'll need. We're looking for enthusiastic, people-first entrepreneurs with a strong work ethic and a willingness to follow a proven system.
Can I own more than one Peterbrooke location?
Absolutely. Many of our franchisees are multi-unit owners. Once you've demonstrated success with your first location, we'll work with you to explore additional opportunities.
How long does it take to open a Peterbrooke store?
The timeline varies by market and site readiness, but on average, you can expect the process—from signing to grand opening—to take 6 to 9 months.
Will I have a protected territory?
Yes. Franchisees receive a defined, protected territory to help ensure your business can grow without intra-brand competition.
What kind of products will I sell?
Peterbrooke stores offer a wide range of hand-crafted chocolates, truffles, dipped items, gift baskets, seasonal offerings, and private label goods. We also support local customization to help you serve your community in unique ways. Products we sell could be enhanced to include chocolate gifts, corporate gifts, gelato, chocolate education like kids camps, etc.
Still Have Questions?
We'd love to connect with you directly and walk through any other questions you may have. Reach out today—we're here to help.
Let's make life a little sweeter-Together
If you're ready to own a businesst brings joy to your community and satisfaction to your career, we'd love to hear from you.
A message from the COO
"As a leader in the chocolate and confection-ary industry, the demand for our uniquelyprepared treats is blazing a trail across thecountry, opening up franchise opportunitiesin new and existing markets. With our strongbrand identity, exceptional franchisee rela-tionships, and passionate executive team, Pe-terbrooke ® Chocolatier is perfectly poisedfor development with the right owner."
-Jeffery R. Smith, Chief Operating Officer
Franchise Testimonials
"After working for someone else for many years, I was ready for a new challenge. The Peterbrooke business model is a proven one and the training and support provided to us as new business owners put us quickly on the path to small business success."
Lee Cartledge
Peterbrooke Franchisee, Pensacola Fla.
"After working for someone else for many years, I was ready for a new challenge. The Peterbrooke business model is a proven one and the training and support provided to us as new business owners put us quickly on the path to small business success."
Heather Reier
Peterbrooke Franchisee, Tuscaloosa, Ala.
"After working for someone else for many years, I was ready for a new challenge. The Peterbrooke business model is a proven one and the training and support provided to us as new business owners put us quickly on the path to small business success."
Lee Cartledge
Peterbrooke Franchisee, Pensacola Fla.
"After working for someone else for many years, I was ready for a new challenge. The Peterbrooke business model is a proven one and the training and support provided to us as new business owners put us quickly on the path to small business success."
Heather Reier
Peterbrooke Franchisee, Tuscaloosa, Ala.